Billing
Overview:
Using Admin > Billing functionality of Web Desktop you can:
- move your network from a free plan to a paid plan,
- extend your plan before the expiry date, &
- add top-balance if you are using any of the optional features with add-on charges.
Update Billing Information:
Before you attempt to move to a paid plan or extend your plan, you need to update your company information in Applications > System Logs > Tax Settings. This is required so that Round Infinity can appropriately generate the Tax Invoice for your payments to Round Infinity.
Change Plan:
To upgrade your plan to enable higher usage, using the Web Deskop,
- Go to Admin > Billing > Change Plan. Select the new plan. The system will calculatge the pro-rated amount for upgrade to new plan based on your current plan expiry date. Make payment.
- Logout of the Web Desktop and log back in. You will see your plan has been changed to the new plan.
Extend Plan:
To extend an existing plan, using the Web Deskop,
- Go to Admin > Billing > Extend Plan. Select the number of months to extend and make payment.
- Logout of the Web Desktop and log back in. You will see your plan extended by the number of months you paid for.
Add To Top-Up Balance:
If you plan to use optional features of Round Infinity with add-on charges, you need to maintain a top-balance. If the top-up balance is not available, these add-on features will automatically stop working.
- Go to Admin > Billing > Top Up. Enter the amount to top-up and make payment.
- Logout of the Web Desktop and log back in. You will see your new top up balance.
Download Invoices For Payments Made:
For every payment you make, Round Infinity will generate an invoice and store it in Applications > System Logs > Payments & Invoices History. You can download your invoice from here at any time.
Track Top-Up Balance Usage:
To find out where your top-up balance is being used, you can visit Applications > System Logs > Top Up Balance Usage Log. Click on "Download" to get the usage data in Excel.
