Deliver Connected, Personalized Patient Journeys with Agentic AI and Workflow Automation.
RoundInfinity enables healthcare providers to modernize patient experiences and streamline care coordination with AI-driven automation. From digital onboarding and appointment scheduling to claims processing, lab updates, and post-care engagement, every workflow is orchestrated with precision. Voice bots, self-service portals, and intelligent routing enhance care delivery, reduce administrative load, and improve outcomes across hospitals, clinics, and diagnostics.
Patient Onboarding & Digital KYC
Digitize registration, consent forms, ID verification, and intake processes with automated workflows.
Omnichannel Patient Engagement
Engage patients across WhatsApp, chat, email, SMS, and voice for reminders, updates, and support.
Appointment Booking & Queue Management
Automate doctor scheduling, rescheduling, and walk-in token queues for better patient flow.
Self-Service Portals for Patients & Families
Let patients book appointments, access reports, make payments, and track cases online.
AI Agents for Pre-Consult & Triage
Use AI to capture symptoms, suggest departments, and direct patients to appropriate care pathways.
Doctor Coordination & Task Management
Assign tasks, route medical forms, and manage internal communication across departments and staff.
Lab & Diagnostics Workflow Automation
Trigger test orders, notify results, and update EMR or patient portals in real time.
Claims & Insurance Processing
Digitize claim submissions, insurer coordination, and reimbursement workflows with automated updates.
Feedback & Patient Satisfaction Surveys
Collect reviews after discharge or consultation and analyze sentiment for quality improvements.
Voice Bots & Call Transcriptions
Use voice bots to guide callers, record consent, and provide information round-the-clock.
Operational Dashboards & Case Monitoring
Monitor case load, wait times, task completions, and escalations across facilities.
EMR, HIS & Insurance System Integration
Connect with hospital systems, labs, finance, pharmacy, and payer platforms seamlessly.